The problem with screen resolution on yahoo?

How do you solve the problem with screen resolution error message preventing access to Yahoo email account?

• Ever since I made the mistake of agreeing to upgrade my Yahoo Mail to the latest version, I could no longer access my email accounts. Logging in shows my inbox for just a split second, then jumps to a page which states "There is a problem with the screen resolution" and demands a minimum screen resolution of 1024 x 600 even though my display is already set at its native 1920 x 1080 resolution. To make matters worse, Yahoo removed the option to go back to the previous version of its email which had been working perfectly since I opened my account over 10 years ago. Trying to access online help only left me frustrated when the Liveperson chat notice that I would be able to have online help through chat within 3 minutes just stayed on the screen for the next hour and I never got to chat with any help techies. Does anyone here have a solution or, even better, a workaround to restore the old version of Yahoo mail so I won't have to lose my account because of one of the worst upgrades ever done by the shortsighted Yahoo management? Thanks.

• Answer:

  You can try these solution's To go back to Y Classic Mail trick it: Here are several solutions for you. As of May 31st, you can no longer switch back. Yahoo's removed the link to return to the classic version. If your previous version was the New Mail, then it SEEMS that that's what you're stuck with & you can't get it back. If you have stalled from "upgrading" (like me) then the trick below will work. You will have to trick it (easily & permanently) to get back to Classic version. You'll have to lower the resolution on your PC to the point where it won't support the Beta version. To do this Right click on a blank space on your desktop & choose "Properties". Select the "Settings" tab. Move the slider that says "Screen resolution" all the way to the left (or Below 1024 by 768 pixels. Click apply then OK. You may have to restart your PC (depending on your settings) After rebooting or logging into your Y mail account like normal while in this new screen resolution you'll be asked to switch to the new mail. Do so & click OK or upgrade (don't worry). When you're in the new mail you'll brought to a page that tells you the resolution is to low. It will give you a few chooses. Choose the "last one" which will say something like 'go back to the previous version you were using'. Click that & you will be brought your old classic mail. Log out of Y mail. Now you can change your screen resolution like it was before. This should be permanent - not just one-time (or until Y mail fixes/forces this too upon us many months away) Or you can use these two links though it's only a temp fix & you'll have to use them every time to access the Classic version. http://us.mc598.mail.yahoo.com/mc/launch or http://us.mc598.mail.yahoo.com/mc/welcome Or try this link & choose classic: http://us.mg4.mail.yahoo.com/dc/troubleLoading Or http://info.mail.yahoo.com/newMailClassic/info Hope this helps and be sure to give Someone a best answer because some of these answers take a lot of time & work on our part. You can choose a best answer after 1 hour