How can I upgrade to Yahoo Mail Plus for free?

Aoubt how to get live support as promised when I paid $20 to upgrade to yahoo mail plus?

• I spent $20 to upgrade my friends yahoo account to be able to pop mail to an outlook client and get access to live support. We got the pop but there is no information about how it works. will all folders migrate, will yahoo mail stay resident in inbox or will it emply. I then expected access to live support (your promise when we did the upgrade) but I got no information how to call or contact someone live online. how do I get help?

• Answer:

  Your Name: Type your name as you’d like it to appear when you send an email message. E-Mail Address: Type your Yahoo! Mail Plus email address (for example, [email protected]). ◦Server Information Incoming mail server (POP3): Type plus.pop.mail.yahoo.com. Outgoing mail server (SMTP): Type plus.smtp.mail.yahoo.com. ◦Login Information User Name: Type your Yahoo! ID (your email address without the "@domain.com"). Password: Type your Yahoo! password. Step by step instruction Click here: http://help.yahoo.com/l/us/yahoo/mail/classic/mailplus/pop/pop-06.html;_ylt=Akc6b1GMp4KwspdCTzYb4Z8mJyd4 Online help Click here: http://help.yahoo.com/l/us/yahoo/mail/classic/forms_index.html;_ylt=Amgkh6HGs4tTEEE_ZBZZWKclJyd4?last_url=http://help.yahoo.com/l/us/yahoo/mail/classic/mailplus/pop/pop-06.html