How do you contact yahoo for help, cant access my inbox in my email with yahoo. terry - what address send to?
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Yahoo email address will not let me in my INBOX. I can open, read, delete and move all my other emails and folders. What address do I send for help to?
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Answer:
I found this in the help pages: Q: Why does Yahoo! Mail get stuck on the “Compose” screen when I log in? A: Getting unstuck from your Compose screen. Sorry -- we've noticed this problem too. The glitch is a troublesome greetings "cookie" (a little file that's sent to us once you login, letting us know it's you). The solution is to delete this naughty cookie, and the next time you login to Yahoo! Mail we'll replace it with a new and improved greetings cookie. Here's how: Internet Explorer 6.0 (Windows): Close Internet Explorer everywhere it's open. Click the "Start" menu and select "Control Panel". Double-click the "Internet Options" applet. Click the "Delete Cookies" button and confirm deletion by clicking the "OK" button. Click the second "OK" button. FireFox 1.0.x and 1.5 (Windows): From the "Tools" menu, select "Options". Click the "Privacy" icon and select the "Cookies" tab. Click the "View Cookies" button. Select "yahoo.com" and click the "Remove Cookie" button. Click the "Close" button. Click the "OK" button. Safari 2.0: From the Safari menu, click "Preferences". Select the "Security" tab. Click the "Show Cookies" button. Select all Yahoo! related cookies (you can select multiple cookies by holding down the shift key) and click the "Remove" button. Click the "Done" button. FireFox 1.0.x and 1.5 (Mac): From the FireFox menu, select "Preferences". Click the "Privacy" icon and select the "Cookies" tab. Click the "View Cookies" button. Select "yahoo.com" and click the "Remove Cookie" button. Click the red button in the upper left-hand to close this window. Click the red button in the upper left-hand to complete the change.
Peggy E at Yahoo! Answers Visit the source
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