Attachments will not open?

Email attachments will not open?

  • Yahoo email will not allow me to open ANY type of attachment. When I click on the thumbnail for the attachment the AV scans it just fine, then I click download and it just refreshes the message but will not open the attachment. I went into mail options, then spam and made sure the "Always Show Images" feature is checked. This problem seemed to come from nowhere and I have no idea how to resolve it. Please Advise!

  • Answer:

    You are not alone. Many users have not been able to open or send attachments for over 2 weeks. Not everyone is affected. Which means that Yahoo is working on the site. None of the normal troubleshooting tips are working (help.yahoo.com/us/yahoo/mail/ ). This happened in 2008 and 2009 and lasted for weeks. Then suddenly the attachments worked perfectly. One person got the attachments to open by switching to another browser but others said this did not work.

William at Yahoo! Answers Visit the source

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