How do i download a supposedly infected attachment from my mailbox?
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when i try downloading the file i get this error Virus "Malformed container violation" found. The file attached to this message was infected with a virus that we were unable to clean. You should not download this attachment. I didn't get this error msg when i first sent this msg (i sent it to myself). The attachment is an archive containing only some pictures in jpg format, no exe,dll, doc or other types of files commonly infected by viruses.
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Answer:
I have used the forms listed below and was very pleased with the quick response and helpful information I received back from Yahoo. To avoid having to send back a reply, go into as much detail as possible so they fully understand the question or problem you are having with Yahoo Mail: This is the form to use if you are experiencing errors or problems with your Yahoo e-mail account such as not being able to send or receive e-mails, e-mails ending up in your Bulk Folder, not being able to open or add attachments, etc.: http://help.yahoo.com/l/us/yahoo/mail/yahoomail/bug_f.html?from_url=http://www.google.com/search?ie=UTF-8&oe=UTF-8&sourceid=navclient&gfns=1&q=yahoo+mail+help+form If you have a general question about how to use a particular feature of Yahoo e-mail, use this form: http://help.yahoo.com/l/us/yahoo/mail/yahoomail/general_f.html?from_url=http://www.google.com/search?ie=UTF-8&oe=UTF-8&sourceid=navclient&gfns=1&q=yahoo+mail+help+form To report someone who is harassing you through Yahoo e-mail or abusing Yahoo e-mail by spamming or sending out e-mails which try to get personal information from you such as your social security number, ID, or password as well as lottery and banking scams, use this form: http://help.yahoo.com/l/us/yahoo/mail/yahoomail/forms_index.html
apostol_... at Yahoo! Answers Visit the source
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