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How To Get The Permission Key For Survey?

My survey company's email are being blocked by yahoo and hotmail?

  • I own a small survey firm that conducts web surveys. We do not do any email marketing whatsoever for ourselves or our clients. We only send emails to people in our client databases who have given permission for our clients to send emails. Mostly they are either customers of our clients or else are their members (my company does a lot of work for professional societies). We always offer recipients the opportunity to opt out of follow up emails. However, we are getting blocked by yahoo for a project we are currently conducting. It is a large (175,000) list that contains a lot of students (it is an honor society client) and I think there are a significant number of misspellings in the database, which may be part of the problem. How do I get my emails through to yahoo and hotmail accounts on the list?

  • Answer:

    "Client database" is a fancy name for spamlist. Do you really believe 175,000 people opted in to receive your email? Even if customers opted in to receive email from your client, that does not mean they opted in to receive email from you, and even if you think you are an extension of that client, to the recipient that is a client who is violating their privacy. Of course they pushed the Spam button when it arrived. To Yahoo and Hotmail the people who pushed the spam button are their customers, and you are not. ___________________________ If the 175,000 customers opted in to receive email from the honor society's domain, and if you are doing your authorized survey with an email address and URL that is a different domain, what do you expect them to think? What is the advice we give everybody about clicking an unsubscribe link that is not the exact same domain they subscribed to? _____________________ Yahoo Support seems to not like to squander effort or money on things like support. Anyway, here is Yahoo's contact information as listed with BBB: http://sanjose.bbb.org/business-reviews/Internet---Products-and-Services/Yahoo!-in-Sunnyvale-CA-202555

John at Yahoo! Answers Visit the source

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John, Don't quote me on this, but there might be a limit as to how much you can send to Hotmail or Yahoo addresses per day. I'm guessing 50,000. Are you sending these list from reputable IPs? That's a huge list so could it be that some may have reported as spam by accident? You have mention that some have opt-out by accident so maybe it might be the issue with the design of the email? Are you running this email service on your own server?

Kosal

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