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How to contact Yahoo for help with email?

Can someone help me find out if this email is real or fake? I can't find a way to contact anyone at yahoo?

  • I'm usualy smart about these things but this one has got me paranoid I'm not certain if its real or not! "Virus Notification A DGTFX Virus has been detected in your yahoo.com folders. Your email account has to be upgraded to our new Secured DGTFX anti-virus 2011 version to prevent damages to our web mail log and to your important files. Click your reply tab, Fill the columns below and send back to us or your email account will be terminated to avoid spread of the virus. Email: User name: Password: Reconfirm Password: Note that your password will be encrypted with 1024-bit RSA keys for your password safety. All yahoo.com User Should Reply Now !!! Failure to do this will immediately render your Web-email address deactivated from our database. Thank you for your co-operation. Warning Code :ID67565434 Yahoo™ Account Support. Copyright ©2011 No virus found in this message. Checked by AVG - www.avg.com Version: 2012.0.1831 / Virus Database: 2090/4551 - Release Date: 10/14/11"

  • Answer:

    No one legitimate will ever ask you for your password in an email. Or provide a link, in an email, that takes you directly to a log in page. Its always someone trying to break into your account. No exceptions Read this also. Yahoo mail will have a purple Y! logo on your inbox listing page. http://help.yahoo.com/l/us/yahoo/mail/ymail/abuse/manage-70.html;_ylt=AvbmfbJwMQDqPbJeB1ISW5lFPXpG

Gary at Yahoo! Answers Visit the source

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I would say that it's fake considering reputable companies never ask for your password over e-mail, and that it says "All yahoo.com User Should Reply Now !!!" which is improper grammar and looks quite suspicious.

Joshua

It`s fake. Quite simple - a virus in 'your account' is 'a virus on a yahoo server' - basically something you cannot do yourself, but they will run a scan and clean it. Then - NO MAIL PROVIDER, REALLY NOT A SINGLE ONE - will ask you your password in an email. They already know it - otherwise no one would be able to sign in online. Another - they ask for your email. Duh! Another - they ask for your username. Duh! Any legitimate Yahoo mail - official mail from Yahoo itself - you can identify by the purple Y in front of it when it`s in your inbox.

U_S_S_Enterprise

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