How do you create multiple contacts with yahoo mail?

My yahoo mail was hacked into and I have a few ?s. Please email me asap. Thank you.?

• Is there a way to recover my emails that were stolen and or dumped when my account was hacked into? Also, when my contacts opened the false email the hacker sent from me, does this create a virus for them? What is the best way to prevent this from happening again? I have changed my password already. This happened at 3:29 am this morning and it says it was from a browser in Nigeria. I dont feel very secured with my Yahoo mail rite now. What can I do about this? Please respond to me asap. I am very worried and bothered by this all. Thank you so much! Sincerely, Serena Ennis

• Answer:

  1. Check that the alternate e-mail address is still yours, under Options, Mail Options, Account Information, then change it! (so the hacker will not be notified of the change). Then change both your password AND your secret questions and answers. Make them unique and long, strong ones with mixed characters! (*** Changing your password also deletes the cookie which apparently inserts that sly trojan address grabber. ***) If you used this password for other accounts, change them too - make every one different. Make the password much longer than 8 characters, with mixed symbols. Usually, this is all you need to do, although mail will still be sent in the name of the old account for a while ... For a Yahoo account, you can change your password at https://edit.yahoo.com/config/change_pw. If you can no longer access your account, you can get a new password at https://edit.yahoo.com/forgotroot/. If you still can’t access your account after going through the “Forgot Your Password” process, you may contact the Customer Care team for assistance. Click Help on the mail page, then Customer Care, then Live Chat - it make take a while, but a human answers! (If the page loads slowly, refresh it, or click the F5 key.) You will be asked several questions to verify that you are the owner of the account ... 2. *** If spam mail was sent to any of your contacts, apologize, and notify all your contacts NOT to open short e-mails, especially those with no subject, and definitely not to click any links. Warn them to change their passwords and scan for malware too, just in case. Set up an alternate 'alias' account to use instead. This allows you to use a different address for sending, but still keep all saved mails and contacts and the first address active too for incoming mail. Your friends can trust this new address ... (There is a choice of address in an arrow in the From: box.) http://edit.yahoo..com/config/list_alias (alternate address) 3. Just to be very sure your computer is not infected, run both an anti-virus and spyware/malware scans, updated and separately - even more than one malware scan, or Trend Micro's Housecall for an online a-v scan. (*** in 'Safe Mode with Networking' is the only truly effective method - click F8 repeatedly when the screen first lights on boot-up, then use the arrow keys and Enter to navigate. ***) Re-boot into Safe Mode for each separate scan. These are the best free anti-malware programs ... http://housecall.trendmicro.com/ http://www.malwarebytes.org/products/malwarebytes_free http://www.superantispyware.com/ *** Your account is not set to allow e-mailing ... Hover the cursor over My Activities at the top of an Answers page, and click Edit My Preferences, then the Privacy & Communications tab. The last category is The Answers Community can contact me: ^ Via Email (Your address will remain private) [click to check mark] ...