Cant log into yahoo messenger but can log into mail help?

I cant access my Yahoo Mail nor can i log in on Yahoo MSG?

  • So today i was out for like 3h. Left the PC on but logged off YM(yahoo messenger ). When i got back home and tried to sign in on YM...nothing happened. The "try again" window pops up every time i hit "Sign In". I can log with my other yahoo accounts but not with my main one. Also, i cant access my mail either and when i try to change password or when i pick "my account may have been compromised" option, after i write my yahoo id, i get the "Sorry, your password can't be reset online (9024)" error. I'm desperate, please help !

  • Answer:

    Sign out of Yahoo. Then delete your temporary Internet files, history and cookies, some computers need to reboot. Once done, go back into Yahoo and see if that has helped. If you continue to have trouble, contact service representative and explain the problem to them. Yahoo! Mail Technical Help Form http://help.yahoo.com/l/us/yahoo/mail/ya... Yahoo! Customer Service 1-408-349-1572

Lyn G at Yahoo! Answers Visit the source

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i had the same problem. First thing came into my mind is that my account was hacked. OMG. But thank god, i wasn't alone. I've already sent a trouble ticket to Yahoo! CC. Hope that it'll be fixed soon...

haia

yeah... I have the same problem. I've sent an e-mail to the Custom Service. Hope the problem will solve. Good luck!

Same thing happened to me 24 hours ago, and judging from your complains, dated 13 to 24 hours ago too, I gather this might be a Yahoo! problem. Suddenly the messenger collapsed and than I couldn't log in. Tried to reset password, I got error 9024 (which I never saw before in my life, and I had like 20 yahoo accounts over the years). I was concerned that a certain someone may have broken into my account. You somewhat put my mind at ease. I sent two mails to customer care and I'm still waiting for an answer. The 48 hours will be up in another 24. If anyone manages to resolve this, please let me know how. Thank you! Later edit: I also got that "Yahoo may sometimes close an account" answer too. I find it insulting, because they didn't give any explanation. OF COURSE I didn't do anything to violate any terms or conditions. But if they think I did, they should at least show some respect, as we are not serial killers, and just tell me what it is. And, of course, maybe give me and the others in the same situation a chance to a proper dialog. On second thought, serial killers DO know what they are being locked up or senteced to death for. And they have the right to speak TO someone in charge, not AT a monitor. 19.08.2009 I got my id back today!! Out of the blue!

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