Need help with Yahoo Account Security?
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My Yahoo Account is being "hi-jacked" by an old (insane) GF who is using my Credit Card information to obtain my account password. Once she has my password, she auto forwards all my mail and changes my password to try and lock me out. I do NOT feel secure with knowing its this easy to access someones account and private personal information. Is there is a "higher level of security" from Yahoo to protect my account privacy? What can be done? Thanks!
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Answer:
if someone has changed your personal info you probably will not be able to recover the account What you can do if you think someone has accessed your account without permission you can report them and change password at link below if possible More Info http://help.yahoo.com/l/us/yahoo/abuse/abuse-110235.html Try To Change Password Click Here https://edit.yahoo.com/config/change_pw? Report Abuse Form http://help.yahoo.com/l/us/yahoo/security/general.html Email Yahoo Account Security [email protected] Email Login Support [email protected] ( provide all information you can that makes you think someone has hacked your account ) Password Info http://help.yahoo.com/l/us/yahoo/edit/id_password/edit-13.html Chat With,Email Or Call Yahoo http://help.yahoo.com/fast/help/us/mail/cgi_feedback http://help.yahoo.com/l/us/yahoo/mail/yahoomail/forms_index.html Customer Care Email Address [email protected] Yahoo Philippines - Asia Contact Info http://asia.docs.yahoo.com/info/support/contacts/bugs.html UK Customer Care http://help.yahoo.com/fast/help/uk/mail/cgi_ymail Call Yahoo Usa: 1-866-562-7249 1-866-562-7219 Uk 020 7131 1000 Canada: 1-877-722 3755 Direct Number: 1-408-349-1572 Fax Number: 1-408-349-3301 8am-5pm pacific time
chris h at Yahoo! Answers Visit the source
Other answers
First, I would change all of the information in my account... and contact your credit card issuer for a new card... Then, I would change all of your passwords, hints, etc. You should also contact Yahoo! Customer Care at http://help.yahoo.com/l/us/yahoo/security/general.html for more help with the security. That's really messed up. Good luck!
Jordan
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