I am trying to access my old yahoo e-mail i never closed. I forgot the password, when i try to retrieve it say
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I am trying to access another yahoo email i never closed out, however i forgot my password..when i go to the retrieve password page enter my birthday and zip code and the letter code yahoo gives you, it says the information i am giving does not match that store in my profile for that account, however..my zip code and birthday are correct..i need to get into that account..how do i get my password??? please help
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Answer:
yahoo deactivates inactive accounts.
Don H at Yahoo! Answers Visit the source
Other answers
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trecvdfzzzaaz011999
hey if i new how to do that i would help u but i dont sarry
Ashlea M
I had the same problem. Obviously your birthday is correct but did you move since you had this account...meaning the zip code would now be different? Anyway..what I did was I emailed Yahoo services from a different account I had and I told them the problem, then I gave them all the information about myself that I possibly could including how long I had the account and how long it had been since I last accessed it. Then then replied and said the only way they can get me back into the account is if I answered the security question that I set for myself when I opened the account and which everybody sets when they open a yahoo account. Its like... what's your mothers maiden name or something. This guy told me if I couldn't answer this question then the account was lost, there was nothing he could do. But I answered it correctly and he gave me a new password.
Ms_S
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