Why am I locked out in Yahoo mail?

Yahoo mail locked my account. I forgot my password and the answer to my secret question. Help?

  • YAHOO ERROR MESSAGE I already sent a message telling that I forgot my password and the answer to the security question. I asked the yahoo team to help me reset my password, providing another e-mail address ([email protected]). Today, after no answer from the yahoo team to the incident (incident id 111122-002265) I created another e-mail account ([email protected]) trying to save my documents because they are very important for my work. And now I stumbled upon this error. The account is locked. Please help me solve my problem. This is the third message I'm sending you.

  • Answer:

    1: YA is a platform for users like you and me - it's not abount getting in touch with the YAT (Yahoo Team). 2: Suggestion: send a mail describing your problem to [email protected]. Or call Yahoo: 1-408-349-1572 (office hours), explain to a customer service person what happened.

Alexandr... at Yahoo! Answers Visit the source

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