Getting "contact customer care about error code 5" when accessing yahoo mail account. What do I need to do?
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This began to occur just today when someone tried to contact me with an email alias that used to be associated with my email address. Apparently this yahoo-generated alias is no longer valid since I no longer see it listed in my email preferences. I did click the "contact Customer Care about Error Code 5" link. But, I am still getting this "error code 5" message intermittently. How do I get this fixed, please?
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Answer:
You can try contacting Yahoo: The email address for Yahoo! Customer Care is: [email protected] Yahoo! US contact information is: Customer Support: (408) 349-3300 (866) 562-7219 (408)-349-1572
Ernie A at Yahoo! Answers Visit the source
Other answers
Good luck getting help with Error code 5. I have been getting this error intermittently for many weeks and calls to customer service (866) 562-7219, have been useless. According to customer service error code 5 means, literally, "error accessing mailbox". When my mailbox goes down, it goes down from IE, from Firefox and from my Treo phone on Cingular. Even the rep cannot restore the mailbox after "rebuilding" it. The only way I have been able to fix it is to walk away from the computer and forget about it. Usually when I go back it has resolved itself. I guess the only way to permanently fix the problem is to switch to Gmail.
Daniel G
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