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Yahoo account problem please help?

  • ok so i forgot my password to my secondary yahoo so i clicked on forgot password i put in my secret questions and my Alternate email address then it told me to put in a new password so i did but when i press Ok this poped up Invalid ID or password. Please try again using your full Yahoo! ID, and type the text you see in the picture below. i tryed putting it in again and i know i am getting the letters at the bottom right so i think its glitched but i cant find a way to report a glitched email no matter what i do i cant seem to log into it i tryed sending an email to my Alternate yahoo and change the password that way but same thing pops up i would really like to be able to go onto this email it has some things connected to it that i would like to be able to access at first i though that i got the wrong Yahoo id but when i send a email to my main account (the email that says what accounts are linked to your own) that one is in the list so i know the Id is right i really don't know what to do so if anyone can help me id really appreciate it

  • Answer:

    Send a mail describing your problem to [email protected]. Or call Yahoo: 1-408-349-1572 (office hours), explain to a customer service person what happened.

naraku10... at Yahoo! Answers Visit the source

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