I forgot my Yahoo! Email password, I cannot remember my security questions and had entered wrong birth date.?
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Dear reader of Yahoo! Answers. I have an account in Yahoo! and I cannot remember my password and even security questions, at that time I had entered wrong birth date, zip code, location, pretend everything. Now I need that account. How can I retrieve my PASSWORD. It is URGENT! WHO CAN HELP ME. If possible you can send your help topic to the following email addresses: [email protected] [email protected]
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Answer:
If you have forgotten your yahoo password and you cannot provide the same information you gave during registration or when you last updated your account. Without the correct verification information,You will not be able to obtain a new password. If there were a easy fix it would be open to abuse from hackers.
sascoder at Yahoo! Answers Visit the source
Other answers
All of that is required information. Unless you're able to provide it, you won't be able to recover your password and access your current account any more. You'll just have to make a new account. When doing so, please write down the information on a sheet of paper and store it in a secure location in the event this happens again.
brian 2010
I know, I'm having the same problem, so I had to create a new Yahoo email ID (I see you did, too: [email protected]) When I clicked on: Forgot Password, it asked me for my Birthday, Country of Residence & Zip Code. I didn't know if I was supposed to put the day as: 6 or 06 & I couldn't remember what zip code I lived in when I made the account. After several attempts, I got a message saying: Sorry, this account is temporarily locked. This account has been temporarily locked because of security concerns. The lock on your account will expire in approximately 24 hours—the lockout period will not reset each time you attempt to sign in while the account is still locked. You can try to recover your password again after the lock has expired. See you tomorrow! There was a link for Password Security Help: http://help.yahoo.com/l/us/yahoo/security/ I read you can send an email to: my-login-request@yahoo–inc.com To change or update your Password Question and Secret Answer (I don't know if it works if you are sending Yahoo this info from a different email, but I'm going to try) For security reasons, Yahoo requests that you send this information from the Yahoo! Mail account associated with the Password Question and Secret Answer. For the Subject of the email, type: Password Question and Secret Answer. In the text of the email, include: • Your Yahoo! Mail ID. • The ZIP code you gave when you registered for the account (non-U.S. residents, please include country). • Your birth date. • The alternate (non- Yahoo!) email address listed for your Yahoo! ID. • Your current Password Question and Secret Answer (exactly as you entered them at registration). • Your new Password Question and Secret Answer. EDIT: I already got a reply from Yahoo & here is what it says: Thank you for contacting Yahoo! Customer Care. Unfortunately an agent cannot respond to your question until it is submitted through a form on our Help pages. This step is required and assures that you provide the information necessary for us to answer your question. To submit your question to Yahoo! Customer Care: 1. For a technical or billing question, visit http://help.yahoo.com/l/us/yahoo/helpcentral/contact_index/index.html or to report abuse, visit http://help.yahoo.com/l/us/yahoo/abuse/ 2. Choose the appropriate Yahoo! product or service. 3. Complete the form to let us know what you need assistance with. 4. We'll get back to you as soon as possible! (In most cases, within 24 hours.) We're sorry for the inconvenience and look forward to helping you. -Yahoo! Customer Care
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