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Can anyone PLEASE help me get into my e-mail?

Problem with my email account on Outlook Express. Can anyone help me please. I get a pop up box stating:-?

  • Some errors occurred while processing the requested tasks. Please review the list of errors below for more details. The connection to the server has failed. Account, 'Bt Internet Mail', Server: 'mail,btinternet.com', Protocol; POP3, Port: etc and error number , can anyone tell me what this means please and how I can rectify the problem? Thank You.

  • Answer:

    if the message above is exactly the same error on the outlook, i think you should change "mail,btinternet.com" to mail.btinernet.com because you have a comma instead of a dot. 1) go to tools 2) go to email accounts 3) select view/existing email accounts 4) highlight the name of your pop and click change 5) check your incoming and outgoing mail server

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call your ISP. they probably having a problem with their email server (pop and smtp)

pretty me

Check the account setting in the list.. is the STMP, POP3, etc.. details all correct? tools > e-mail accounts > View or change existing > choose the account in question (then click Change) Ensure all the information is correct (if unsure there should be a self-help guild on your ISPs website)

Hazza

check all your settings and make sure they are correct

Nana

click to fix. get the sst ,self support tool.

martinmm

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