What's is the address of yahoo customer service?

Why does Yahoo lie to its mail customers?

• The title says "Why", but I am no longer interested in the "why" they lie, its a moot question. The problem is twice I've ordered premium email service which I paid for, and on both ocassions Yahoo screwed up my account. Its hard to get to them by email because you first have to find where to write to them, its not easy. Then, try to call them and you have to wait forever. They make it hard to reach them by phone or by email, and when you do, you get lots of "I'm sorry you are experiencing problems with..." and then the reply does not address simple issues like the new service (premium mail) has just stopped your email from working. They just put you off and send email (to alternate address) asking you to be patient. Then, when finally you figure out the problem yourself, you find more problems like filtering emails and the filters don't filter anything. Emails which you can use as outgoing (disposable emails) either don't work, or you have some that you didn't even put in there. The list of bugs with this service goes on, but the sad part is, with all the "Im sorrys" you get, they STILL don't fix the problem weeks after you complain. Whats a paying customer supposed to do? Write on this wall in hopes that he can turn customers away by forewarning them that getting Yahoo's premium email service means no service and little action from their support department. Because Yahoo knows it deals with each of us one at a time, we are helpless to do anything, but as a large group of thousands and even millions they can't play their ignore games. So, it is my hope that this post will get more people to complain and warn anyone who is even thinking of being a sucker, paying customer like me. Think before you plop down money to Yahoo, your service will possibly be stopped or lessened if you are a premium member. You've been warned!

• Answer:

  Nice Rant. You can contact a real person by going to yahoo customer service. instead of slobbering, go there and present your case.