Why am I locked out in Yahoo mail?

Why is my yahoo mail locked because of suspicious activity?

• what is suspicious activity? in my email that would block me from using it? And how do I get my account back? It has happened to my friend on a hotmail account a couple of weeks ago and now a yahoo account It is very frustrating not knowing where it is coming from and why? I am using Kapersky anti virus program on a Windows 7 system Does Kapersky need to be set as less secure to allow emails to be sent on or even to get thru? I

• Answer:

  This is just one of the latest glitches which has been bothering users since several days. Yahoo staff has been notified and is working on it, but there's no telling when the problem will be solved, sorry... Note: if you have a mobile with internet capabilities, try to use it to get into your account and take care of the mails. At least 3 users reported that this workaround is a good one. Another seemingly good workaround: switch back to Mail Classic, there have been reports that this mail version doesn't have the "suspicious" bug. In case you'd like to try... Taken from one of the help pages... "What if I don’t want to upgrade to the newest version of Yahoo! Mail? We strongly encourage you to upgrade so that you can experience all of the exciting new benefits that Yahoo! Mail has to offer. However, if you do not want to upgrade, please click here (blue link) to use Yahoo! Mail Classic." http://mrd.mail.yahoo.com/switchclassic http://help.yahoo.com/l/us/yahoo/mail/ymail/context/migrationv2.html If the above doesn't help... The current version replaced "All New Mail" - now it's either that or Yahoo Mail Classic... Once you have the new Mail Regular, you will no longer be able to switch back to All New Mail and/or see a switch-back link to Mail Classic, but I'm slightly visually impaired and found an interesting workaround a few weeks ago to at least get back to Mail Classic: lower your screen resolution, and as soon as it's too low for the new mail, you will get a message displayed asking if you want to switch to Mail Classic. Click "yes". Of course you can switch back to your original screen resolution once you have mail classic back..:-) Another option: turn off Javascript - you'll then be asked if you want to return to Mail Classic, click "yes". In case you don't know how to turn off Javascript... For IE: tools -> internet options -> security. In security click "custom level" -> disable active scripting in the scripting section. Remember to turn Javascripting back on when you are back in Mail Classic since without it some mail functions won't work For Firefox: tools -> options -> content, click on "disable Javascript". Now hit F5 to refresh the page while you are in yahoo email in order to kick in the option (permanent) to switch back to classic. Do not click on the "one time" option. Turn it back on once you have your "Classic" account back.