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Why can't I access my e-mails?

Why cant I access my emails?

  • I have been trying all morning to open my emails but as soon as I click on my email box, this pops up: Yahoo! Mail Beta experienced a login error: login error: Name: TypeError Message: ‘pref’is undefined Number: -2146823279 Description: ‘pref’is undefined How can I read my mail?

  • Answer:

    The all-new Yahoo! Mail uses several XML features (they are complicated but trust us, they help you) in the IE browser and in order to use those, you need to have Active X enabled. Rest assured, there is no Active X download or installation of any kind. In order to utilize these special browser capabilities, please enable Active X with the following steps. To enable ActiveX for IE 6.x and 7.0 for Windows: you can do the following: Click on "Tools" menu in the browser. Select "Internet Options" from the pull-down menu." Click on the "Security" tab on the top portion. Click on the "Custom Level" button on the 'Internet' zone option. You will see a scroll-down menu with radio buttons. Select the 'Enable' radio button for the following menu choices: Run ActiveX Controls and Plugins Script ActiveX Controls Marked Safe for Scripting Click on the "Ok" button to exit and save. Click on the "Ok" button again to exit out of Internet Options menu. Now, exit your browser and restart! ActiveX should now be enabled. You're all set!

Beth A at Yahoo! Answers Visit the source

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Other answers

Restart your web browser. If that doesn't work then restart your computer and try it again. If that doesn't solve the problem then just wait a little while, they may be having problems with there server.

Nicholas B

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