I can't access my e-mail since the request to switch to yahoo canada from yahoo.ca option prompted me.?
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What is going on with Yahoo. I have a Yahoo.com account and now leave in Canada. Since yesterday, I haven't been able to access my e-mail.
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Answer:
Go to Yahoo Customer Care and speak directly to someone at Yahoo on their LiveChat. That's what I'm doing right now. If I get a fix that works, I'll post it. ********** Okay. No immediate resolution there. Here are the results of my conversation online with the Yahoo LiveChat representative. The only edit from original I made was to exclude my actual email address. Give it a read and Good Luck. "General Info Chat start time Oct 11, 2011 2:52:34 PM EST Chat end time Oct 11, 2011 3:14:49 PM EST Duration (actual chatting time) 00:22:15 Operator Rachel Chat Transcript info: Please wait for a Yahoo! agent to respond. You are currently number 6 in the queue. Your estimated wait time is 2 minutes, 27 seconds. info: All Yahoo! agents are currently assisting others. Thank you for your patience. A Yahoo! agent will be with you shortly. Your expected wait time is approximately 1 minutes. info: All Yahoo! agents are currently assisting others. Thank you for your patience. A Yahoo! agent will be with you shortly. Your expected wait time is approximately 0 minutes. info: You are now chatting with Rachel info: Your Issue ID for this chat is LTK5390494681X Rachel: Hi! Welcome to our Yahoo! Mail Live Chat service. I'm glad you've join us. Rachel: Thank you for providing us the details of your issue. McLollieGal: Thanks. I can't access my e-mail since the request to switch to yahoo canada from yahoo.ca option prompted me. Is there a fix? Rachel: In my understanding, you are being asked to switch to Yahoo! Canada. Is that correct? McLollieGal: Yes. McLollieGal: When I select the US option, it bounces me back to the request page. Rachel: Sorry to hear that, I am more than willing to assist you with this matter. Rachel: May I know your email address? McLollieGal: I currently am on Yahoo US as ***********@yahoo.com Rachel: Thank you for that. McLollieGal: I understand there are other Yahoo users having this same problem. What are you suggesting for them? McLollieGal: Btw, I am using Google Chrome. Rachel: Have you tried clearing your cache and cookies? McLollieGal: No. Would that help? Rachel: I see, can you please give me a minute to further check on this. McLollieGal: Sure. Rachel: Thank you. Rachel: Thank you for waiting. To further assist you with your concern, I may need to redirect you to Yahoo! Account Verification Tem the link to contact them. Rachel: Please click here – Yahoo! Sign-in and Registartion Help Form. McLollieGal: Does that mean you are not able to help me right now? Rachel: I am sorry for that. I am afraid that we do not have the right tool to assist you further with your concern and that the Account Verification Team will be of more assistance with your concern. McLollieGal: Will they be able to assist me realtime or will I have to wait the requisite 24 hours? Rachel: You will be receiving a response within 24 hours. McLollieGal: Okay. I'm sure you have done all you can do. Just a suggestion: perhaps Yahoo would consider posting a bulletin to users so that those experiencing this same problem know what to do. Thanks, again. Rachel: I will make sure to let them know. Again, our sincerest apologies for the inconvenience this has caused you."
GizKebed... at Yahoo! Answers Visit the source
Other answers
It is broken, customer care is not going to fix it. Its stuck in a loop between the ask what country you are in page and the email page. Either one you click will just loop instantly back to ask you again ive clicked it 100 times. So you can use this for the time being. http://us.m.yahoo.com/p/mail
Grant W
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