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How do I get the yahoo help team to fix my email ?? Have sent NUMEROUS notifications and reports - never fixed

  • Try to get into my email and get an 'error code 1'. Nortify the Yahoo help team and they 'jump right on it' but it never gets fixed. The suggestion to 'refresh' the screen doesn't work either. I have 18 emails that I can't read. Can someone actually fix this ??? Please notify me at [email protected]

  • Answer:

    Hi, They reply with form letters to old issues. They will not help you any more than that unless you are a paid member. Sorry, it is just part of the glitch in Yahoo!'s new format. Thousands are having many different problems with their e-mail. This applies to almost all areas of mail (including signing in, composing, receiving, sending, attachments, photos, etc.), original and beta mail, messenger and search problems, for the last few weeks. Yahoo! is wrapping up a few remaining compatibility issues between Yahoo! Mail Beta (beta testing lasts for at least 6 months!!!) and the new Microsoft Internet Explorer 7 1. You will have less problems with original mail if you sign in via Messenger! Go to preferences, general, then check box: Automatically sign me in when I click a Yahoo! link in Messenger. 2. Or if you don't have Yahoo Messenger: Beta wouldn't let me in so I went to beta help and it said to click on my toolbar mail icon. So I did and it worked! 3. Or if you don't have beta mail: http://wap.oa.yahoo.com/ can be used to sign into Yahoo!, then put yahoo back into the address bar and hit go. It will take you back to Yahoo! and you can open mail normally. Otherwise, you can open mail in wap, but it is blind. I had to go through wap each time I logged in. 4. BETA means TESTING!!! So, it seems we have to stop using these two programs (if you installed them) or try to work around them until they finish wrapping things up. Your IE6 is still installed, so you just have to go to: Start, settings/control panel, add/remove programs and delete IE7. For Beta mail you only have to use the switch back option located in your mail inbox and where you sign in by clicking on: Are you having trouble?. You can keep trying them periodically! I hope this helps you.

Chandler H at Yahoo! Answers Visit the source

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that is a yahoo problem and there is nothing any of us could do for you. you are going to have to wait for the alcoholic nazi lesbian nuns at the yahoo help team to get to your problem...good luck. -Doc-

Doc

Dear another unlucky Yahoo Mail account holder, Unfortunately, your Yahoo Mail account may be located on one of Yahoo server farm that receive the latest upgrade which often have problems. These are the farms that just received the latest upgrade: f308, f348, f396, f541, f555. You are very likely to see problems if your account is located on one them. To find out which server farm you are on, look at the URL after login into Yahoo Mail. You will see something like: http://us.f541.mail.yahoo.com The “f” stand for farm (duh!) and the number following it is the farm number. So, in this example, the account is located on farm 541. The best way to get this fix is to let the people that do server update know about the problem with the specific server. All you need to do is post a simple help request at the Yahoo! Mail usergroup. The Yahoo Mail Team often hang around there so there is a very good chance that they will be able to assist. To post the request you need to go to: http://groups.yahoo.com/group/Y-Mail/ Then click on the button “Join This Group”. Sign-In. Follow the 3 steps, then click “Join”. Look on the left menu, Click on “Post”. Under subject, type something like “[Help] Server f541 – Error code 1” Under the text body, type some info regarding your account. For example: “Hi Yahoo Mail Team, My Yahoo ID xxx on server f_xxx is having error xxx. Please look into getting that server fix or migrate my account to another server. Thank you,” Of course, you want to replace the xxx with your Yahoo account ID, server farm number and error code number. Another way to get help if you are feeling rich is to fork over $24.99 for Yahoo! Mail Express Help at 1-866-492-4664. Remember to call them back within 3 days for a full refund if the problem is not resolved. Best of luck, Musashi

Musashi

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