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Why can't I log into Yahoo mail on Internet Explorer?

How do I fix a problem opening one Yahoo e-mail out of multiple e-mail accounts using Internet Explorer?

  • OS: Windows XP Home Edition, SP2 Browsers: IE7, Avant, Firefox, CrazyBrowser We have multiple Yahoo e-mail accounts. The problem only occurs with one account. I can open the e-mail login page and login (confirmed by going to my "My Yahoo" page where I am logged in. I have tried every Mail link to get into my e-mail account). The next thing that displays is an Internet Explorer error page stating "The program cannot display this page". (which indicates an IE issue?) I have communicated with support services for: Yahoo, Avant (the browser I was using when the error message first appeared, kept displaying an AvantFind search page with an error message across the top), my ISP (kon-x), and IE. Each passes the fault on to another. I downgraded my IE--no joy! With only one Yahoo e-mail account affected, could it be a script error for that e-mail account only? Any ideas? This is my personal, main e-mail account and the problem has been going on for nearly a month.

  • Answer:

    It might fix the problem if you clear your browser's cache. Close the mail page, click Start > Control Panel > Internet Options (or on Internet Explorer toolbar click Tools > Internet Options) and delete Cookies, Temporary Internet Files, and History. You might also click Start > All Programs > Accessories > System Tools > Disk Cleanup > and run Disk Cleanup. How to clear your browser's cache. http://help.yahoo.com/l/us/yahoo/mail/yahoomail/settings/settings-15.html How to clear your browser's cookies. http://help.yahoo.com/l/us/yahoo/mail/yahoomail/settings/settings-25.html

Carolina Cat at Yahoo! Answers Visit the source

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Other answers

Change to Firefox....

adnyuk

mabe see if it happens on a differant comp.

vstewart90

sounds serious.

Bugz

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