How do I escalate a Yahoo mail problem?

Who at yahoo takes broken "mail search" seriously? Who can escalate this problem?

  • For about a year (or more?) the "search mail" function of my mail account hasn't worked. If I search for a single common word like "amazon", and I know there at least a dozen emails in my account from amazon, I get: "Sorry. We didn't find any results matching the following criteria:" it seems to have better luck searching for e-mails from the last 2 weeks or so. Anything older than that just doens't appear in my search results. What's going on? Who can I e-mail about this? MAIL SEARCH IS BROKEN for me and many, many other users.

  • Answer:

    I just tested mine and it works fine. But you can contact them at : http://help.yahoo.com/l/us/yahoo/mail/original/

Neil B at Yahoo! Answers Visit the source

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Other answers

Please use the Yahoo! Mail Errors and Problems Form on this page: http://help.yahoo.com/l/us/yahoo/mail/original/forms_index.html .

kee

I have had this Yahoo account for over ten years. Recently, I have had the same problem. Search feature does not work. I have entered help form as other people have suggested. No answer yet.

Pete

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